Privacy Policy

1. Introduction

AURONEX ("we", "our", "us") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Data Controller

The data controller is:

AURONEX 8 Rue Ampère 69270 Fontaines-sur-Saône France Email: info@auronexgroup.com

3. Personal Data We Collect

We may collect the following categories of personal data:

3.1 Identity Data • Full name • Date of birth • Nationality • Passport details

3.2 Contact Data • Email address • Phone number • Billing address

3.3 Booking Data • Flight details • Travel itinerary • Passenger information

3.4 Payment Data • Payment method details (processed via Stripe) • Transaction history Note: We do not store full card details.

3.5 Technical Data • IP address • Browser type • Device information • Usage data

4. How We Use Your Data

We use your personal data for the following purposes:

• To process and manage flight bookings • To communicate booking confirmations and updates • To provide customer support • To comply with legal and regulatory obligations • To prevent fraud and ensure security • To improve our platform and services

5. Legal Basis for Processing (GDPR)

We process your data under the following legal bases:

• Contractual necessity (to provide booking services) • Legal obligations (e.g., regulatory compliance) • Legitimate interests (platform improvement, fraud prevention) • Consent (for cookies and marketing, where applicable)

6. Data Sharing

We may share your data with:

6.1 Travel Providers • Airlines • Global distribution systems (e.g., Duffel)

6.2 Payment Providers • Stripe (for payment processing)

6.3 Service Providers • Hosting providers • IT infrastructure services • Analytics providers

6.4 Legal Authorities When required by law or regulation.

7. International Data Transfers

Your data may be transferred outside the European Economic Area (EEA).

When this occurs, we ensure appropriate safeguards are in place, including: • Standard Contractual Clauses (SCCs) • Adequate protection measures

8. Data Retention

We retain personal data only as long as necessary for:

• Booking and operational purposes • Legal and regulatory requirements

Retention periods may extend up to 5–10 years depending on legal obligations.

9. Your Rights (GDPR)

You have the right to:

• Access your personal data • Request correction of inaccurate data • Request deletion ("right to be forgotten") • Restrict processing • Object to processing • Request data portability

To exercise your rights, contact: info@auronexgroup.com

10. Data Security

We implement appropriate technical and organizational measures, including:

• Encryption • Secure servers • Access control • Monitoring systems

However, no system is completely secure.

11. Cookies and Tracking

We use cookies and similar technologies to:

• Ensure proper platform functionality • Analyze usage • Improve user experience

For more details, see our Cookie Policy.

12. Third-Party Links

Our platform may contain links to third-party websites.

We are not responsible for their privacy practices.

13. Children's Data

Our services are not intended for individuals under 18.

We do not knowingly collect data from minors.

14. Changes to This Policy

We may update this Privacy Policy at any time.

Changes will be posted on this page.

15. Contact

For any privacy-related questions or requests: